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Certifications > Employee Engagement & Experience

Employee Engagement & Experience

The Employee Engagement & Experience course will help you validate your expertise and elevate your mastery over critical elements of workplace culture including Employee Engagement, Employee experience, Design Thinking, Stakeholder Management, Employee Engagement Analytics and Communication Skills. Explore the fundamentals of employee well-being and learn to build an organisational culture where your employees thrive.

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15 hours on-demand video

35 quizzes

Blended Learning comprising self paced modules and live online Boot camps

1 Mock Test

6 Modules

3 months complimentary CPD membership

Check Out What You’ll Gain in the Employee Engagement & Experience Certification Course

In the ever-changing world of work, we understand the importance of keeping up with industry standards. With CHRMP, experience a comprehensive learning program crafted and delivered by top industry experts. Earning your Employee Engagement & Experience certification will showcase your dedication to the field and help you stay ahead in the competitive job market.

  • High-Quality Learning Materials: Access to 4K quality pre-recorded videos.
  • Blockchain Verified Credentials: Receive blockchain-verified digital certificates from Accredible.
  • Rigorous Assessments: Assessments in partnership with Mercer Mettl.
  • Professional Network: Job support through an active alumni network.
  • Always-On Support: Chat support on multiple channels.
  • LinkedIn Integration: Embed your credentials into your LinkedIn profile.
  • CPD Membership: 1 month free Continuous Professional Development membership.

Key Highlights

The Human Resource domain demands constant adaptation and up-gradation of skill sets. This challenge faced by
HR professionals is something we look to address and help you excel in HR Analytics.

Gain a Global Certification validated by Mercer Mettl, establishing proof of competency
Acquire a Digital Certificate through Accredible, secured and verified with Blockchain technology
Get unlimited access to Employee Experience course session recordings for 1 year
Comprehensive learning experience through self-paced, high quality(4K) learning modules
Complimentary access to resources to assist with career growth and job search
Weekly live sessions to clarify topics and ensure two-way communication
Take the exam from the comfort of your home via web proctoring.
Be part of a global network of credential holders from over 60+ countries
Comprehensive learning experience through self-paced, high quality(4K) learning modules

Learning Outcomes

Understand employee preferences, engagement, and organizational culture.

Master the fundamentals of employee engagement concepts.

Master communication, feedback, and recognition for engagement.

Craft impactful, organized presentations for varied audiences and present with confidence.

Foster innovation using Design Thinking principles and prepare for its future impact.

Create learning roadmaps and employee development programs.

Learn the fundamentals of Design Thinking and how to apply them in HR Functions.

Analyze stakeholder dynamics in HR to identify key stakeholders and their interests.

What You'll Learn

  • Introduction to employee engagement
  • Need for employee engagement
  • Factors affecting employee engagement 
  • Meeting human needs through employee engagement
  • Understanding and measuring absenteeism
  • Understanding and measuring attrition
  • Employee engagement surveys
  • Employee engagement and other functions in HR
  • Employee Engagement fundamentals
  • Effective communication strategies
  • Multigenerational team leadership
  • Employee development and learning culture
  • Wellbeing and work-life balance
  • Compensation and Benefits impact and practices
  • The power of design thinking
  • Design thinking as an HR core strategy
  • Design thinking principles and the ‘define’ phase in HR
  • Applying design thinking in HR and the ‘ideate’ phase
  • Cultivating design thinking mindset and the ‘prototype’ phase.
  • Leveraging diverse experiences in design thinking and the ‘test’ phase
  • Fostering innovative teams and debunking design thinking myths
  • Design thinking’s future impact and behavior adaptation
  • Strategic stakeholder management in HR
  • Stakeholder analysis and engagement in HR
  • Effective communication with HR stakeholders
  • Ethical considerations in stakeholder engagement
  • Implementing sustainable HR practices
  • Change management and stakeholder involvement
  • Evaluating HR stakeholder management
  • Strategic HR decision making
  • Promoting a stakeholder-centric HR approach
  • Building relational capital in HR
  • Metrics integration
  • Employee culture tracking
  • Lifecycle value measurement
  • Attrition management
  • Absenteeism analysis
  • Net Promoter Scor
  • Brain’s role in communication
  • Mastery of non-verbal communication
  • Active listening and authentic communication
  • Enhancing communication proficiency through vocabulary, questioning and tone

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Gain An Edge And Stand Out From The Crowd

CHRMP certification validated by Mercer Mettl is highly acclaimed by HR professionals worldwide.

Gain a globally recognized certificate secured by Blockchain Technology.

CHRMP Training Instructors


Dishaa Singhal

Leads the Learning Centre for CHRMP



Anindita Dash

Content Development & Learning Delivery Expertise



Animesh Rai

Director & Course Head


Veronica Maria

Veronica Maria

Learning Delivery Expertise


Celeste Dean

Certified Instructional Designer from Symbiosis



Abhishek Kumar

CEO, Ripples Learning Services


The CHRMP Edge

Learn from Industry Experts

CHRMP facilitators are highly experienced and passionate, and dedicated to the HR field. Our sessions, led by Fortune 500 consultants, focus on honing competencies through practical insights into real-world HR challenges.

Global Reach

Our global HR community spans across 190 countries with 5600+ test centers, ensuring accessibility for HR professionals around the globe. Plus, you can conveniently take the exam from the comfort of your home through web proctoring.

Mercer Mettl Validation

CHRMP provides a globally recognized digital certificate through Accredible, verified and secured by Blockchain technology. These certificates can be shared and embedded on professional platforms such as LinkedIn.

Globally Recognized Digital Certificate

CHRMP provides a globally recognized digital certificate through Accredible, verified and secured by Blockchain technology. These certificates can be shared and embedded on professional platforms such as LinkedIn.(View a Sample Digital Certificate)

Thriving Alumni Community

CHRMP prides itself on its thriving alumni network through which HR professionals can network, connect and collaborate with other professionals of the HR domain. This network acts as a vital resource, which provides exciting opportunities and career assistance.

Access to Abundance of Resources

Once enrolled in CHRMP, you will gain unlimited access to your course resources for up to a year. This also serves as valuable on-the-job support. Our high-definition recordings prove to be indispensable assets for CHRMP students, providing them with a distinct advantage.

What Credential Holders Say About
CHRMP Certification

Learn Modern & Relevant HR Skills

Employee Engagement & Experience

Kick-start your career and earn a certificate

1 Certificate Program

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Frequently Asked Questions

Professionals can learn how to enhance employee experiences in firms by earning the Employee Engagement & Experience Certification. Important modules including stakeholder management, Employee Engagement, Employee Experience and Employee Engagement Analytics are covered. Obtaining this certification demonstrates one’s understanding of how to make work environments that are inclusive and rewarding for employees. This credential equips HR professionals with the know-how and abilities they need to succeed in fostering positive and impactful employee experience.

The key modules covered in the CHRMP Employee Engagement & Experience Certification include:

Core Modules:


  • Employee Engagement
  • Employee Experience
  • Design Thinking for HR professionals
  • Stakeholder Management
  • Employee Engagement Analytics


Value-add Modules:

  • Communication Skills

The CHRMP Employee Engagement & Experience certification course is designed for professionals with some experience in the HR domain. This course is for anyone looking to upgrade their skills and fast track their career through cutting edge knowledge.

This course is ideal for:

  • HR Professionals: Individuals at diverse career stages aiming to refine their skills in fostering positive employee experiences.
  • Employee Engagement Managers and HR Leaders: Emphasizing practical strategies for optimizing the employee journey.
  • Career Transitioners: Those in pursuit of a foundational understanding of Employee Engagement & Experience in HR.
  • Entrepreneurs and Business Leaders: Implementing effective Employee Engagement & Experience within their organizations.
  • Enthusiastic Learners: Anyone curious about the intricacies of designing and enhancing Employee Engagement & Experience in the workplace.

Yes, anyone who is a graduate can apply.

You can choose a date for the final exam within a month from the date your classes are over. Aside from this, there will be several assessment tests conducted throughout the duration of the course, after the completion of each module in the curriculum.

Yes, we do provide a specifically designed self-paced course with igh quality 4K resolution video lectures. These videos can be watched by participants at their own pace and availability. The videos are followed by self-assessment questions for the participants to test their understanding of the topic shared in the video.

As we have collaborated with MercerMettl for a convenient examination process, you can give the exam from the comfort of your home via web proctoring.

Our trainers have consulted many of the top global organizations and have worked on setting up processes like Learning & Development, Employee Relations, Performance Management and Recruitment & Selection. They have a thorough idea about all the HR processes in the organizations. You can read the detailed profiles of the trainers here (insert trainer profiles link)

We do customize the session duration on special requests. Please speak to our team if you have any such specific request and we can discuss to have a schedule that suits you

You will receive the certification within 10 days of successfully clearing the final examination.

Currently we only support English as the language for the certification course.

Yes, you must clear the exam with the requisite minimum percentage to receive the certification.

Do you provide placement support?

We do help you build your resume and  provide placement assistance by sharing interview opportunities as and when they are available. We also have active Whatsapp groups where our alumni frequently share job openings that you can benefit from. Many of our participants have been able to place themselves through them.

We provide a demo session and expect you to pay only after you are fully satisfied. Hence, we do not entertain cancellations or refunds.

Employee Experience Mockup

Get Your Program Plan

Fill in the below details to get a CHRMP Employee Experience Program Plan.

Number Years of Work Experience *