Certifications > Generalist > HR Operation

CHRMP Certification in HR Operations

Builds and Validates your mastery in designing HR processes and systems to improve organisational effectiveness. It demonstrates that the credential holder possesses the required proficiency to establish best practices in HR Operations and create frameworks and policies to meet the evolving challenges n the field of HR.

Certifications Partner :


35 hours on-Demand Video

10 Quiz

6 hours of Instructor Led Live Online Boot camps

2 Mock Tests

3 Modules & 120 Articles

1 months complimentary CPD membership

CHRMP Graduates are now working at
these leading enterprises

Key Highlights

The Human Resource domain demands constant adaptation and up-gradation of skill sets. This challenge faced by
HR professionals is something we look to address and help you excel in HR Analytics.

Gain a Global Certification validated by Mercer Mettl, establishing proof of competency
Digital Certificate through Accredible, verified and secured with Blockchain technology​
Unlimited access to HR Analytics session recordings for 1 year
Practical learning from industry professionals and consultants to Fortune 100 companies
Weekly live sessions to clarify topics and ensure two-way communication (optional)
Complimentary access to career resources to assist with job search and career growth
1 month complimentary access to additional resources, with templates, forms, live classes, events and more than 100 hours of recordings
Take the exam from the comfort of your home via web proctoring.
Belong to a network of credential holders from over 56+ countries
Comprehensive learning experience through weekly, live, high-quality(4k) learning sessions

Course Description

HR operations are important because they help organizations effectively manage their workforce and ensure compliance with employment laws and regulations. These tasks are critical to the smooth running of an organization and to the well-being and satisfaction of its employees.
A course in HR operations helps you develop the skills and knowledge you need to effectively manage an organization’s human resources and contribute to the overall success of the organization

Learning Outcomes

Prepare different types of agreements and contracts used by the HR department.

Create offer and appointment letters in accordance with the best practices

Understand the critical and the general criteria for background verification.

Identify the critical people factors impacting strategic decisions in organisations.

Complete joining formalities for new employees including background verification

Design complex HR architecture, policies and processes for effective resource management.

Use Software Tools Like Ms Excel To Get Things Done
In Your HR Role

Appraise and modify existing HR policies or formulate comprehensive policies as per guidelines.

Preview what our Lessons look like

Module 1 : Introduction to HR Analytics 

  • Setting the context
  • Gathering expectations
  • Introduction to HR Analytics
  • HR Analytics & the Organizational Structure
  • Types of Data
  • HR Analytics & HRBP
  • Case Discussion
  • Introduction to some HR agreements / contracts.
  • Offer letter. 
  • Appointment letter.
  • Terms of employment.
  • Bonds. 
  • Contracts and service agreements.
  • Background verification. 
  • Joining formalities
  • Employee Database Management
  • Exit formalities
  • Leave Management
  • Introduction to HR policies. 
  • Vision and value alignment in HR policies. 
  • Policy classification. 
  • Understanding of HR policies and procedures. 
  • Creation of HR policies.
  • Structure of HR Policies. 
  • Most used HR Policies. 
  • List of HR Policies
  • Case discussion.
  • Intro to MS Excel
  • Basic Formulas
  • Cleaning your data
  • Creating a pivot
  • Charts
  • Creating a Dashboard
  • Basic Automation

Skills & Tools Covered

Administrative knowledge

Agreements and many more

Interpersonal skills

MS excel

Policy making

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Gain The Upper Hand & Stand Out From The Crowd

Mercer Mettl Validated CHRMP certification is highly acclaimed among HR professionals across the globe.

Receive Globally Recognized Blockchain Verified Certificate

CHRMP Training Instructors


Dishaa Singhal

Leads the Learning Centre for CHRMP



Anindita Dash

Content Development & Learning Delivery Expertise



Animesh Rai

Director & Course Head


Veronica Maria

Veronica Maria

Learning Delivery Expertise


Celeste Dean

Certified Instructional Designer from Symbiosis



Abhishek Kumar

CEO, Ripples Learning Services



Glassdoor reports that leading global companies ranging from Google to Hilton Hotels and Apple offer well-paying HR jobs to those possessing in-demand skills, but not necessarily having a degree.

According to the US Bureau of Labour Statistics, the median annual wage for human resources managers was $121,220 in May 2020 Further, , job growth is projected to increase through 2028 by 7% for Human Resource Managers, by 5% for Human Resource Specialists, and by 8% for Training and Development Managers.

The class consists of learners from excellent organizations and diverse industries

HR Analytics Market Value Share (%)

The CHRMP Edge

Industry Relevant

CHRMP Facilitators are passionate about HR and professionals of the HR domain. The experts that conduct our sessions are consultants to Fortune 500 companies, and engagement with them is aimed at developing competencies based on real-world challenges that HR professionals face.

Global Reach

The CHRMP Community spans across the globe, and we have over 5600 test centres across 190 countries, in order to ensure that we are accessible to all our HR professionals. The exam can also be taken from the comfort of your home via web proctoring. 


Mercer Mettl Validation

Mercer Mettl is the certification partner of CHRMP. As our certification partner, Mercer Mettl delivers one of the best testing standards in the world, offering a proctored, rigorous and secure exam. Mercer Mettl is the world leader when it comes to competency assessment.

Digital Certificate Recognition

In association with Accredible, CHRMP provides certificates which are branded, secured, and verified through Blockchain Technology. These certificates can be shared and embedded on professional platforms such as LinkedIn. (View a Sample Digital Certificate)

Thriving Alumni Community

CHRMP prides itself on its growing HR Community, through which HR professionals can network, connect and collaborate with other professionals of the HR domain. This network acts as a vital resource, which results in opportunities and assistance.

Abundance of resources

Once you register for a certification, you will have unlimited access to its resources for a year, and this acts as assistance for on-the-job support as well. Our HD recordings and our Resource Hub act as an asset to CHRMP students, and gives them an edge above the rest.

What Credential Holders Say About
CHRMP HR Analytics Certification

Learn Modern & Relevant HR Skills

HR Operation

Kick-start your career in HR Analytics and earn a certificate

1 Certificate Program

All Access

Fast track your career by learning new skills and earning a certificate

10 Certificate Program

Frequently Asked Questions

HRBP operations certification is a generalist HR certification that covers all the major domains in HR. This certification enables HR professionals to develop strategies and tools across the various domains of HR that can be implemented in the organization.

HR operations is recommended for HR professionals who wish to upskill themselves in order to take up greater responsibilities as well as non HR professionals who wish to transition into HR from other areas.

HR operations certification covers the 10 major verticals in HR. These are:

  • Job Analysis
  • Competency Mapping
  • Talent Acquisition
  • Behavioural Event Interviewing
  • Managing and Appraising Performance
  • Employee Engagement
  • HR Policies
  • HR Operations
  • Learning & Development
  • Compensation & Benefits Planning

The CHRMP HR operations certification program, is designed for HR Professionals aspiring to fast track their HR careers through cutting-edge applications. Therefore, candidates should already possess execution level knowledge of the HR domain and have relevant work experience. Those are prerequisites for earning this certification.

The eligibility criteria is set to ensure that participants are ready to meet the challenges and pace of the program.

If you fit any of the below criteria then this program is the right fit for you:

  • Graduates having at least three years of prior work experience in the field of HR.
  • Postgraduates having at least two years of prior work experience in the field of HR.
  • CHRMP Foundation certified students having at least two years of prior work experience in the field of HR.
  • Graduates having five years of experience in domains other than HR.
  • Postgraduates having three years of experience in domains other than HR.

The HR operations course is a blend of studio recorded, 4K quality Self Paced sessions  and  Online Bootcamps which are delivered  by our trained facilitators. The pre-recorded lessons for self paced learning, available in the CHRMP Academy, comprises learning modules that you can complete at your own pace.  These modules consist of videos, quizzes and additional resources that will make learning fun and help ensure that the concepts are as simple as possible to implement in real life situations. 

The Online Bootcamps are live instructor-led sessions, conducted on Zoom – which  have a mix of the most important concepts corroborated by in class activities, case discussions and projects.

However, it is not mandatory to attend the bootcamps in order to appear for the exam. You can choose to learn through either self paced, bootcamps or a combination of both depending on your learning style.

Self paced learning is one that happens as per one’s own convenience and comfort.


As part of the self paced learning, the participants have access to  pre-recorded 4K quality videos of the different learning modules that are part of your certification program.You also get  quizzes and courseware to reinforce your learning.

Online Bootcamps are  instructor Led Sessions (ILT) delivered virtually. No, these are not webinars. These are interactive sessions where the participants and the facilitator interact with each other and learning takes place in a social environment These sessions have breakout rooms activities, case discussions and Q & As.

Online Bootcamps are conducted on Zoom.

In order to attend these sessions, the participants need to log into the CHRMP Academy and register in the  “Events” section. Once you register with your email address, you will receive the session joining link on the same email ID.

Online Bootcamps are conducted every Saturday from 3pm to 6pm IST.

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