HR department is supposed to keep a pulse of the organisation.They are entrusted with the jobs of entry and exit interviews, engagement schedules and surveys, performance appraisals, strategic succession planning and several other vital issues. HR representatives have often to give critical feedback to employers or top heads of the organisation.
Following tips may help you to give critical feedback, with a view point of constructive criticism to help employees and employers both.
1) Be positive and constructive
Bear in mind that the critical feedback is not intended to put an employee in a harassing situation, but to create a conducive work environment. It is better to give specific examples than beating around the bush.
2) Give solutions
While giving critical feedback, keep in mind that it must have clear cut solutions. New ideas if any to resolve the issues, should be given.
3) De-personalise and take help of data
Be specific and avoid negative trends or comments. If somebody is a habitual absentee, provide the data of absenteeism.
4) Tell the leaders about the impact of the problem
All effort should be made to analyse the impact of the problem on the organisation and convey it to higher ups. It must be borne in mind that giving honest constructive feed back to senior leadership is an important issue and it should never be held back, or tried to be concealed. Not giving appropriate feedback may be damaging to your organisation.
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Animesh Rai is presently heading the Certification Programs vertical at Ripples. He is one of the co-founders of Ripples Learning Services. His penchant for growth, diversification, and expansion has helped Ripples to reach its present level. A strong inner passion to learn new things has transformed him into a specialist in the domain of human resource management, customer relationship management, team building, mentoring, leadership and consulting. He is a passionate traveler and has visited Turkey, Malaysia, Belgium, France, Holland, Dubai, Srilanka, and Nepal. He has also composed poems and firmly believes in team building. He possesses a B.Tech degree in Production Engg from the prestigious Manipal Institute of Technology, Manipal.